May 4, 2017

Bookings are now open for 8th networking and exchange of experience event of the JISCM@IL CSE-STANDARD group supported by Customer Services Group UK.

The day is aimed at Library Service holders of the Customer Service Excellence (CSE) Standard and those actively working...

March 7, 2017

CSGUK are pleased to announce they are working with the CSE-STANDARD JISCmail Group to deliver the Group’s annual network meeting.  This year it will be hosted by Anglia Ruskin University at their Chelmsford Campus on Thursday 29th June.

The meeting offers the opportuni...

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Customer Services: the challenge of demonstrating our value and impact - a review of the CGSUK annual conference

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