May 2, 2017

As we head into the final term of the undergraduate year, many of our users are focused on preparing and revising for their exams. So how are we supporting our students through this important time?

Are you providing revision advice, providing preparation pointers...

February 27, 2017

With the arrival of March our thoughts turn to spring, the Easter vacation and the shift in student activity as they begin to think about handing in the last pieces of assessed work before exams or final major projects.

We’d love you to share your engagement initiative...

February 1, 2017

With February being the month for traditionally declaring love we’d like you to share your library engagement initiatives based around this theme.

Library love letters/break up letters to collect feedback, student support events based on a caring, well-being theme, char...

December 1, 2016

Have you found fun and effective ways of getting student feedback about your services?  

Are you using a novel way to engage students?

We are running a twitter campaign between 1st to 16th December to capture and share how university libraries  are getting feedback...

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Customer Services: the challenge of demonstrating our value and impact - a review of the CGSUK annual conference

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