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In our Resources section you will find a wide range of materials to support the delivery of high quality customer service in your Library including case studies and tools.




CSGUK is proud to organise the only annual conference that supports the professionalisation of colleagues within Library customer services, and which provides an ideal platform for knowledge sharing. 



Customer Services Group UK (CSGUK) is a group that supports library customer service professionals to develop, collaborate and knowledge share. We are primarily aimed at those working in Higher Education Libraries but anyone interested in our work is welcome to use our resources and get involved.

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