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Ideas from the Sharp End February 2020
CSGUK Annual Conference 2019
Ideas from the Sharp End July 2019
Ideas from the Sharp End February 2019
CSGUK Annual Conference 2018
Ideas from the Sharp End July 2018
Ideas from the Sharp End February 2018
CSGUK Annual Conference 2017
CSE Networking Event 2017
CSGUK Annual Conference 2016
CSGUK Annual Conference 2015
Service Standards & Benchmarking
Succeeding in Difficult Situations
CSGUK Annual Conference 2014
CSGUK Annual Conference 2013
Customer Services in Libraries