• Home

  • About

    • Terms of reference

  • Task Groups

    • Events Task Group
    • Research & Resources Task Group

  • Resources

    • Benchmarking
    • Case Studies and Tools
    • Development

  • Events

    • Previous Events
    • CSGUK Conference 2022
    • Ideas from the Sharp End 7

  • Contact

  • More

    Use tab to navigate through the menu items.

    CSGUK Annual Conference 2018 - Presentations 

     

     

    Cloth Hall Court Web (2).jpg
    Managing expectations through a library move - Carol Sadlowski & Amy O'Donohoe
    Managing a changing food & drink policy - Rosi Jelfs
    Developing inclusive services for "non-traditional" students - David Clover
    Using the JiSC Co-design Playdeck for service design - Nanci Ali & Kerry Gregory
    Library Life Pulse - Michelle Sharpes & Michael Douglas
    Falling through the cracks - Jayne Batch & Rowan Williamson
    Meeting expectations with no additional budget - Alison Craig & David Moore

    Customer Services Group UK 2021