Inspired ideas from the sharp end 5: a knowledge sharing event - call for papers
Date:  Thursday 6 February 2020
Venue: University of Bristol

We are pleased to announce the next in our series of our popular knowledge sharing events for Library Assistants and those in similar roles.


The event will take place on Thursday 6 February 2020 at the University of Bristol. It offers the opportunity for staff in frontline service roles to share the work you do, ideas you have had implemented or projects you have worked on.


If you would like to share your experiences and gain skills in presenting please send your suggestions for 20 minute presentations (15 minute presentation + time for questions) to Andrew Cox ( by 29 November 2019. You need to include:

  • your name

  • institution

  • job title

  • title of presentation

  • brief description / abstract


We particularly encourage and welcome submissions from members of the BAME community, who are under-represented in our sector.


We are offering a free place to the first presenter from each institution.


Customer Services Group UK 2018