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    CSGUK Annual Conference 2016 - Presentations 

     

     

    The strategic requirement to provide accessible services for all
    Trans-aware customer service
    Accessible Inclusive Library Services at Bristol University
    Learning from and supporting international students
    Your Library, Your Story
    Implementing the Universal Design for Learning Framework at DMU
    Summary from UDL Framework Group Discussions
    Segmenting the Student Population - UELSU's Research Findings
    Opening up our services: Lessons we can learn

    Customer Services Group UK 2021