Space the final frontier?


At this time of year it’s all about the study space.

How do you manage and promote your spaces to students, especially if you providing additional areas or longer opening hours across the assessment periods?

How do you let people know where to find that elusive room with a view?

Have you changed the way spaces are laid out in response to customer feedback?

Are you using UX research methods to monitor how spaces are used to inform future changes?

Please tell us about it on Twitter using #CSGUKSpace hashtag.


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Customer Services Group UK 2021