What questions would you ask of benchmarking data?
The Benchmarking Task Group has compiled a number of exciting reports that show the similarities and differences between our institutions .
By extracting and anonymising data from the benchmarking database, the Task Group have compared and contrasted the results to create a range of graphs and tables to illustrate current practice.
The reports focuses on a number of key areas: circulation data, communication & feedback, environment & facilities, help & support, opening hours and self-service & system
The reports are available from the Benchmarking outputs section on the Benchmarking Database page.
For more information please contact Lis Hannon firstname.lastname@example.org